Privacy Policy

Privacy Policy

Effective Date: March 30, 2026

Business Name: Diagnetix

Website: diagnetix.com

Contact Email: info@diagnetix.com

1. Introduction

Diagnetix respects your privacy. This Privacy Policy explains how we collect, use, store, and delete personal information when you interact with our website, services, forms, advertisements, and integrations with Meta platforms, including Facebook and Instagram.

2. Information We Collect

We may collect the following types of information:

    •    Your name

    •    Email address

    •    Phone number

    •    Business name

    •    Any information you submit through forms, lead ads, contact forms, or support requests

    •    Technical information such as IP address, browser type, device information, and usage data

    •    Information received from Meta platforms if you interact with our Facebook or Instagram pages, ads, forms, or login features

3. How We Collect Information

We collect information when you:

    •    Fill out a form on our website

    •    Submit a Meta lead form

    •    Contact us by email, phone, or messaging

    •    Use Facebook Login or other Meta integrations

    •    Visit our website and interact with cookies, analytics, or tracking technologies

4. How We Use Information

We use collected information to:

    •    Provide our services

    •    Respond to inquiries and support requests

    •    Contact you regarding products, services, or requests you submitted

    •    Improve our website, advertising, and customer experience

    •    Measure ad performance and marketing effectiveness

    •    Comply with legal obligations

    •    Maintain security and prevent fraud or abuse

5. How We Share Information

We do not sell your personal information.

We may share information with:

    •    Service providers who help us operate our website, communications, CRM, analytics, or advertising

    •    Meta, when you use Meta-related features or submit information through Meta lead forms or integrations

    •    Legal authorities when required by law or to protect our legal rights

6. Meta Platform Data

If you interact with us through Facebook, Instagram, or other Meta services, we may receive information from Meta in accordance with the permissions you grant and Meta’s platform rules.

We only use Meta-sourced data for legitimate business purposes related to providing our services, communicating with you, or processing your request.

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

When information is no longer needed, we delete it or securely anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

    •    Request access to your personal information

    •    Request correction of inaccurate information

    •    Request deletion of your personal information

    •    Withdraw consent where applicable

    •    Object to certain processing

    •    Request information about how your data is used

To exercise any of these rights, contact us at: [support@yourdomain.com]

9. User Data Deletion Instructions

If you would like us to delete your personal data, you may request deletion by:

    •    Emailing us at [support@yourdomain.com] with the subject line “Data Deletion Request”

    •    Including your full name, email address, and enough information for us to identify your record

If your request relates to data obtained through Facebook or Instagram, please mention that in your message.

Once we verify the request, we will delete your personal information from our active systems within a reasonable time, unless we are required to retain certain data for legal, security, or compliance reasons.

10. Cookies and Tracking

We may use cookies, pixels, and similar technologies, including Meta Pixel or similar advertising tools, to:

    •    Understand website traffic

    •    Measure ad performance

    •    Improve marketing and user experience

You can control cookies through your browser settings.

11. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Diagnetix

info@diagnetix.com